To help with installing the FingerTec devices, please refer to link of your specific model that you purchased. Also ensure that you have a power point located within a metre of the device and a maximum length of network cable that doesn’t exceed 90 metres. The installation guides will provide the following information for each … Read more
If you are experiencing issues with the FaceID 4 units verifying your staff it can pay to run through the calibration process. 1) Press [M / OK] to enter the machine’s main menu —> [Auto Test] —> [Real-Time Clock Test] or [RTC Test]. 2) Tap anywhere on the screen start the clock counting. When the … Read more
Backing up your Data in TCMSV3 It is recommended after every adjustment or configuration change in the system that you backup your data. This will assist you when you need to restore your data in the event you experience issues with your data or it becomes corrupted. Any mishaps in data handling be it in … Read more
Transferring your times into TCMS V3 via a USB drive Your fingertec terminal is able to download user information and attendance times to a USB drive. This can be useful for situations such as your office network going down or on sites where there is no network cabling or wifi set up yet. First you … Read more
New Year Roster in TCMSV3 Software Watch the Video at the bottom of the page or read this article to help you to configure the Group Duty Roster for the New Year. Follow these steps below 1. Click on ‘Scheduling and Attendance’ tab 2. Select one of your Group Duty Roster/s (You will need to … Read more
